Frequently Asked Questions

Commonly asked questions and answers for your heating and cooling comfort system.

HVAC Maintenance FAQ's

Yes, absolutely. Just like a car needs oil changes and tire rotations to run reliably, your home’s HVAC (heating and cooling) system requires regular maintenance by a qualified technician.

Scheduled maintenance and tune-ups are essential for optimal performance, energy efficiency, and preventing unexpected, costly breakdowns.

Twice a year, usually during the Spring and Fall. Similar to a your vehicles oil change, regular maintenance on your home HVAC system keeps it running efficiently saving you money year round and it helps prevent costly emergency breakdowns. Our maintenance plans will keep you comfortable all year round.

Our seasonal maintenance ensures your comfort and safety year-round. We tune up your cooling in spring and your heating in winter, with every visit including a full safety and efficiency inspection.

A thorough tune-up should include the following:

  • A comprehensive cleaning of the condenser coils. Doing so increases efficiency (which directly impacts energy costs) and can reduce the wear and tear on your system.
  • Evaluation of the coolant level to help maintain peak operating performance. Lubrication of all moving parts to eliminate friction and wear that can increase your energy costs.
  • A full calibration of your thermostat to verify proper operation.
  • An inspection of the ductwork for possible energy loss.
  • Tightening and inspection of all the electrical connections to verify safe system operation.
  • Spark Ignitor – clean and inspect for proper operation.
  • Blower Motor – measure amperage and voltage for proper operation
  • Thermostat – test for proper operation, calibrate, and level
  • Cleaning existing air filter (as needed)
  • Bearing – inspect for wear and lubricate
  • Inspect indoor coil if accessible
  • Confirm proper return air and size
  • Inspect Condenser Coil
  • Refrigerate – monitor operating pressures
  • Safety Devices – inspect for proper operation
  • Electrical Disconnect Box – inspect for proper rating and safe installation
  • Electrical Wiring – inspect and tighten connections
  • Test/inspect contactors for burned, pitted contacts
  • Inspect electrical for exposed wiring
  • Inspect and test capacitors
  • Inspect fan blade
  • Clean condenser coil and remove debris
  • Inspect service valves for proper operation
  • Measure Supply/Return temperature differential
  • Inspect ductwork for energy loss
  • Compressor – monitor, measure amperage and volt draw and wiring connections
  • Check Unit for Time Delay Relay
  • Check Unit for Isolation Pads
  • Inspect suction line for proper fittings
  • Inspect all fittings for signs of oil and/or leakage
  • Check lines and fittings with refrigerant leak detector
  • Check the condition of Blower Belt, if applicable

You should change your home air filter every 1-3 months for standard 1-inch pleated filters, but check it monthly, especially with pets, allergies, or heavy HVAC use.

Thicker filters (3-5 inches) that are usually located in a media cabinet near your air handler or furnace can last longer, up to 6 months.

If you’re unsure, always refer to your unit’s operating manual for any specific manufacturers recommendations.

While homeowners can (and should) perform simple tasks like changing air filters regularly, and inspecting or lightly cleaning their outdoor unit for dirt and debris build-up, a professional inspection and maintenance is essential.

Certified technicians have the tools and expertise to diagnose hidden issues, handle refrigerants safely, and perform calibrations that directly impact efficiency and longevity tasks that go beyond DIY.

Cooling System FAQ's

If your AC fan runs but no cold air comes out, the most common causes are a dirty air filter (causing the coil to freeze), low refrigerant (from a leak), or a failed capacitor or compressor in the outdoor unit.

First, replace the air filter and ensure vents are open, this ensures the unit has adequate air flow.

If that doesn’t help, turn the system off and call us, our technicians perform a full system diagnosis to pinpoint the exact issue and provide a clear, upfront solution.

A water leak typically indicates a clogged condensate drain line. This line removes humidity collected from your air and can become blocked with algae or mold. Other causes include a broken condensate pump or a frozen evaporator coil. Turn off the system to prevent water damage and contact a technician to clear the line and inspect the unit.

With proper annual maintenance, a well-installed central AC unit typically lasts 15 to 20 years. Lack of maintenance, constant use in extreme climates, or improper sizing can shorten its lifespan to 10-12 years. If your system is over 15 years old and requires frequent repairs, it may be more cost-effective to consider a replacement.

An AC unit freezes due to restricted airflow (from a dirty filter or blocked vents) or low refrigerant levels. Both issues prevent the evaporator coil from absorbing heat properly, causing condensation to freeze. Turn the system off to let the ice melt and call Oklahoma Heat, Air, and Refrigeration to schedule a technician to address the underlying issue before restarting.

The right size air conditioner isn’t just about cooling power it’s about precision comfort, efficiency, and system health. Using outdated “square footage per ton” rules often leads to two costly mistakes:

  • The Oversized System: Cools the temperature but not the humidity (leaving air sticky), turns on and off constantly (wasting energy and wearing parts), and creates uncomfortable hot/cold spots.

  • The Undersized System: Runs non-stop on the hottest days (skyrocketing bills), never achieves the set temperature, and burns out prematurely from overwork.

To avoid these issues, our technicians perform a comprehensive Heat Load Calculation. This computer-based analysis goes far beyond square footage to account for your home’s unique blueprint, insulation, windows, sun exposure, and even daily household activity. The result is a perfectly sized system that:

  • Maintains consistent temperature and ideal humidity.

  • Operates quietly with fewer on/off cycles.

  • Minimizes energy consumption and extends equipment life.

Request a free sizing estimate to get a recommendation tailored to your home’s exact needs.

Yes, absolutely. A severely clogged filter restricts airflow over the evaporator coil, causing it to freeze into a solid block of ice. This ice buildup blocks all airflow and can trip safety sensors, shutting the system down entirely. Simply replacing your air filter every 1–3 months (for 1″ filters) is the easiest and most important maintenance step you can take to prevent unnecessary breakdowns and maintain cooling efficiency.

Heating System FAQ's

A furnace blowing cold air often indicates a delayed ignition due to a dirty flame sensor, a faulty hot surface ignitor, or a problem with the gas valve or supply. For electric heat pumps, it could mean the system is in defrost mode or you may need to turn on emergency heat mode. Check your thermostat settings first, then contact a heating repair technician for a diagnosis. We’ll be more than happy to get you home warm and comfortable again, give us a call!

First check that your thermostat is set to “HEAT” and is below room temperature, ensure the furnace power switch is on, and check your home’s circuit breaker.

If these are fine, the issue could be a tripped limit switch, a failed inducer motor, or a malfunctioning thermostat.

For safety, further diagnosis should be done by a licensed technician. 

The average lifespan of a well-maintained gas or electric furnace is 15 to 20 years. If your furnace is over 15 years old and needs frequent repairs, upgrading to a new, efficient model is often more cost-effective. We offer free estimates for all replacements and upgrades.

The limit switch is a critical safety device that shuts off the burner if the furnace overheats, often due to restricted airflow (dirty filter, closed vents, failing blower). If it trips repeatedly call our office to schedule a technician to diagnose and resolve the root cause to prevent a hazardous condition.

This indicates the system is struggling to meet the set temperature. Common causes include a dirty air filterleaky ductwork, an undersized furnace, or a failing component like the heat exchanger or gas valve. This strains the system and increases bills schedule a diagnostic service visit as soon as possible to prevent a costly breakdown!

Absolutely. A clogged filter restricts airflow, causing the furnace to overheat. This triggers the safety limit switch to shut the system down to prevent damage. Regularly replacing your filter is the simplest and most important thing you can do to prevent unnecessary breakdowns.